Agriculture Track Warranty Submission - Rubber Track Solutions

Customer Information First and Last Name * Company Name * Email Address * Phone Number *

Track Purchase Details Name of Person Track Was Sold To * RTS Territory Rep * Original Invoice Number Replacement Track Invoice Number (if applicable) Type of Product *

Installation Address Street Address * City * State/Province * Zip/Postal Code Country *

Machine Information Machine Make * Machine Model * Machine Serial Number * Machine Year Current Machine Hours *

Working Ground Conditions

Track Information Track Brand Track SKU Number * Track Position * Track Serial Number * Estimated Hours on Track *

Important Dates Date of Purchase * Installation Date * Failure Date *

Failure Details Summary of Failure *

Measurements (if applicable) Measurement Units

A B C D

Supporting Documentation

Required Photos:

Invoice from Dealer to End User
Whole Machine with any implements attached (If applicable)
Whole Undercarriage of claimed part
Track Condition Inside and Outside (Tread and Guide/Drive Lugs)
Photo of Drivewheel or Sprocket Condition (Powered Systems)
Part Defect Area showing Adjacent Features
Part Defect Close-up (In Focus) - Up to 3 photos
Photo of Logo and Part Number
Photo of Serial Number

Upload Photos and Documents *

Accepted formats: JPG, PNG, PDF, ZIP (Max 22MB)